Junior Document Manager

Main Duties:

• Checking customer documents for all orders Verified :
• Checking that ID, driving license and proof of address uploaded by customer are approved documents according to our guidelines
• Checking that ID, driving license and proof of address are consistent with order details
• In case documents are not OK, filling a Gform to request the FR team to take over and contact the customer
• Use a local web app to automatically generate administrative documents from a Google Sheets
• Send email template to FR customers with the administrative documents for them to check
• After an additional training - checking multiple data points to control the administrative conformity of trade-ins

Skills and Qualifications:

• Ability to communicate in English, French is a plus;
• At least some experience in a back office/data entry/quality job;
• Professionalism, precision, reliability and high attention to detail;
• Basic PC skills, G-Mail and Google sheets is a benefit
• Very good English skills, minimum B2/C1 level.
• Previous experience in the automotive sector is considered a plus.
• Strong attention to detail and a structured way of working.
• Good computer and email skills.
• Ability to work accurately and efficiently under time pressure.
• Reliable, organized and team-oriented approach.
• Willingness to work according to a shift-based schedule.