Project Manager

Your new Role

Main Tasks:

• Primary Contact for Damage Claims (Germany): Act as the main liaison for claimants, appraisers, and law firms regarding damages.
• International Mail Correspondence: Handle internal and external email inquiries related to claims, including communication with police, appraisers, insurers, and claimants.
• Request & Review of Reports: Coordinate and follow up on appraisal reports and DAT reports.
• Insurance List Maintenance: Update and maintain the insurance claims list, including entering amounts, updating comments, archiving closed cases, and verifying incoming payments. Provide internal feedback as needed.
• Claims Notification: Submit damage reports via email to relevant insurance partners for company vehicles and trucks.
• Document Management: Request and organize necessary documents from archives, branches, claimants, and internal departments. Obtain statements from carriers for transport damages.
• Damage Assessment: Review and process damage notifications received via the company’s damage email inbox.
• Payment Authorization: Conduct first-level approval for claim-related payments.
• Payment Processing: Instruct the accounting department regarding payments for appraiser fees, settlements based on DAT reports, and invoices for repairs at branches.
• Data & Document Preparation: Prepare Excel lists, emails, letters, insurance claim forms, and other relevant documentation.
• Stakeholder Meetings: Participate in bi-weekly meetings with insurance partners to discuss ongoing cases.
• Analysis & Process Improvement: Analyze existing claims processes to identify potential improvements and efficiencies. Evaluate the need for new or additional insurance products to better protect company assets.
• Major Damage Event Handling: Coordinate and manage claims and communication during large-scale events, such as hail damage incidents, ensuring timely and organized response and reporting.

Your Skills

• Completed commercial, business, or project management experience or a similar qualification
• Strong organizational and communication skills
• Proficiency in MS Office, especially Excel
• Experience with insurance processes and documentation preferred
• Analytical mindset with ability to identify process improvements
• Ability to work independently and handle multiple priorities
• Fluent in English

What we offer:

• Work in a dynamically developing international company in the automotive industry
• A regular employment contract with a highly competitive fixed salary
• Openness to the implementation of new ideas to improve the company's operation
• Friendly working atmosphere in a team focused on cooperation
• Excellent professional development opportunities in a dynamic environment

Our Offer

The place of work will be at: Rruga Dritan Hoxha – Kompleksi e-88, Laprake, Tirana
The shifts provide a total of 40 hours per week, from Monday to Friday 09:00-18:00.
If you think you are the right candidate you can send your CV

Contact :
355675039121